How Can I Unlock The E-Bike Helmet?

Having trouble unlocking the helmet? Rest assured, we have examples below!

For certain Cities, we will have usable helmets attached to our e-bikes. To unlock the helmet, a code will be located at the base of the e-bike, just below where you scan the QR code.


Here is an example of where the code for the helmet can be located:



Next, insert the code to the locked helmet to release the latch. You are now ready to ride!

If you have any further questions regarding your account; feel free to contact us at [e-mail] and one of our amazing agents will assist you!