If you have experienced an issue on a Spin scooter that was rented through the Lyft app, please reach out to Lyft customer support through the Lyft app. If you are unable to, please use this link to report your issue:
https://lyft-bikes-scooters.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000807254
We will work directly with the the Lyft team to resolve your issue.
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