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  2. Spin Rider FAQ

Spin Rider FAQ

Ending A Ride

  • How Do I Report An Issue With My Spin Experience?
  • Why Is The Unlock Pass Still Charging Me For Rides?
  • Scooter/E-Bike Stopped Mid Ride?
  • Was Your Ride Stolen?
  • How Do I Upload My Parking Photo?

Starting A Ride

  • What Are The Riding Boundaries?
  • What Are The Hours Of Operation?
  • How Do I Request Scooters In My Area?
  • Can I Rent More Than One Scooter?
  • What Is The Cost To Ride?
  • E Scooter: Guidelines & How To's
See all 12 articles

Signing Up

  • How Do I Add Promo Codes?
  • Why Is It Taking So Long To Verify My License?
  • What Are The Riding Requirements?
  • Accidentally Created A New Account
  • How to Add/Delete Payment Method

Parking Rules

  • General Parking Rules & Tips (Applicable for All Cities)
  • Why Am I Required To Complete A Safety Quiz?

Account Related

  • How Do I Request A Refund?
  • How Can I Change My Password?
  • How Do I Delete My Account?
  • Why Was I Banned?
  • How Do I Receive a Refund on my Wallet Balance?
  • How Do I Delete All My Data And Account With Spin?
See all 8 articles
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